1. Privacy Policy

LP Associates ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and financial information when you use our website or services. As a data controller, we are responsible for the personal data you provide to us.

Information We Collect

When you visit our website, we automatically collect certain device information, including your IP address, browser type, time zone, and cookies.

To provide our tax and finance services, we collect the following personal and financial information:

• Personal Identification Information: Name, address, date of birth, contact details (email, phone number), PAN (Permanent Account Number), Aadhaar number (if applicable).

• Financial Information: Income details, bank account information, transaction history, investment portfolio details, asset and liability information, financial statements, tax-related documents (e.g., tax returns), and other financial data necessary for providing tax preparation, financial planning, and accounting services.

• Payment Information: For transactions processed through our website or services, we collect payment details as necessary to facilitate payments, including card details, bank account information, and transaction IDs.

We collect this information through client-provided documents, forms, online portals, direct communication (e.g., meetings, emails), and through our payment processing partners.

Purpose of Processing Your Data

We process your data for the following purposes:

• To provide tax preparation, tax planning, accounting, and financial advisory services as requested by you.

• To comply with legal and regulatory obligations, including tax laws and reporting requirements.

• To process payments securely.

• To communicate with you regarding our services, updates, and important information.

• To maintain accurate client records and documentation.

• For internal business operations, such as billing, invoicing, and client management.

• To prevent fraud and abuse of our services.

• To analyze website usage and improve our services.

Legal Basis for Processing

We process your data based on the following legal bases:

• Contract Performance: To fulfil our contractual obligations to you.

• Legal Obligation: To comply with tax laws and regulations.

• Consent: When you provide explicit consent for specific processing activities.

• Legitimate Interests: To provide and improve our services, manage our business, and communicate with you, provided that these interests do not override your rights and freedoms.

Data Sharing and Disclosure

We may share your information with:

• Tax authorities (e.g., Income Tax Department) as required by law.

• Auditors and financial institutions for compliance and service delivery.

• Software providers (e.g., accounting software) who assist us in providing our services.

• Our payment processing partners.

• If data is transferred outside India, we will implement appropriate safeguards, such as standard contractual clauses, to protect your data.

We will not sell or rent your personal information to third parties.

Data Retention

We retain your personal and financial information for 8 years to comply with tax regulations, accounting standards, and legal obligations. We may retain data for longer periods if required by law or to resolve disputes. After the retention period, we will securely dispose of your data.

Data Security

We implement robust security measures to protect your data, including: encryption, access controls, regular backups, and security audits.

Your Rights

As an Indian resident, you have rights related to your personal data, including access, rectification, erasure, restriction of processing, data portability, and the right to object. To exercise these rights, please contact us at office.lpa7@gmail.com.

2. Terms & Conditions

By using the services of LP Associates, you agree to these Terms & Conditions.

Services Provided: LP Associates provides tax preparation, financial planning, accounting, and related advisory services as outlined on our website or in our client agreements.

Client Responsibilities: You agree to provide accurate and complete information. You are responsible for your account security. You agree to comply with all laws.

Payment Terms: Fees will be as agreed. Payment is due as invoiced. We use secure third-party payment gateways for online payments; you agree to their terms and conditions.

Intellectual Property: Our website content and service materials are our property.

Limitation of Liability: We are not liable for indirect damages.

Confidentiality: We maintain client confidentiality as per our Privacy Policy.

Termination: Either party can terminate with written notice of 30 days.

Governing Law: These Terms are governed by the laws of India.

Dispute Resolution: Disputes will be resolved through arbitration in Pune.

Changes to Terms: We may update these Terms with 15 days' notice.

3. Refund Policy

Refunds may be granted for service cancellation (see Cancellation Policy) or for services not rendered due to our error.

Refund Process: Refund requests must be in writing to office.lpa7@gmail.com within 7 days of the issue. Supporting documentation may be required.

Refund Method: Refunds will be processed via the original payment method or bank transfer within 10 business days of approval.

Non-Refundable: Retainer fees and fees for services already rendered are generally non-refundable.

4. Cancellation Policy

Cancellation Procedure: You may cancel services by written notice to office.lpa7@gmail.com with 7 days' notice.

Cancellation Fees: Cancellations within 3 days of a scheduled service may incur a fee of 25% of the service fee.

Refunds for Cancellation: Refunds for cancellations will be processed according to our Refund Policy.

Impact of Cancellation: Cancellation may impact service delivery timelines.

5. Payment Processing

We may use secure third-party payment gateways to process payments for our services. When you make a payment through our website or services, you agree to allow us to transmit your payment information to these third-party payment processors for the purpose of completing transactions. Your payment information will be subject to the security measures and privacy policies of the chosen payment processor(s). We will strive to partner with reputable payment processors that adhere to industry security standards. Once we integrate with a specific payment gateway, we will update this policy with the name of the provider and a link to their privacy policy. We will also comply with the terms and conditions of any payment gateway we utilize.

6. Contact Information

If you have any questions about these policies, please contact us at:

LP Associates

Email: office.lpa7@gmail.com